Terms of use

Last updated 5 November 2026

1. Who we are

Extra Rice, Please is run by Rhea Prokop, a self-employed person entered in the Czech Trade Register, Business ID (IČO) 03681033, Na Formance 495/6, Újezd u Průhonic, 149 00 Prague 4, Czech Republic (“we”, “us”).

These terms apply to the Extra Rice, Please app and this website. How we handle personal data is described in our privacy policy.

2. The app and your account

• The app is free to download, and you can use it without an account. Syncing and AI features need a free account.
• You must be 18 or older to create an account.
• You sign in with your email address and a password. Keep them safe: anyone who has them can sign in as you.
• An account is for one person. Please don’t share it.
• Your health profile and your own recipes, foods and meals are stored only on your phone, and removing the app can remove them.

3. Free and Pro

The free plan includes recipes, Kusina mode, meal planning, the grocery list, the pantry, food tracking, barcode scanning and a daily number of AI requests. Extra Rice Pro adds unlimited AI companion and substitutions, batch cooking, scaling for big families, and Remix My Leftovers.

We add, improve and sometimes change features and recipes. If a change takes away something important from Pro during a period you’ve paid for, we’ll tell you in advance, and you can cancel and ask for a refund of the unused part.

4. Pro subscription

Buying. Pro is a subscription, paid monthly or yearly through the App Store or Google Play. The store shows the price, including any tax, in your local currency before you confirm. The store’s own terms also apply to the payment.

Renewal. Pro renews automatically at the end of each period, and the store charges you again, until you cancel.

Cancelling. Cancel at any time in your Apple account’s Subscriptions or in Google Play’s Payments & subscriptions. Pro then stays until the end of the period you’ve paid for. Deleting the app or your account does not cancel the subscription.

Price changes. If we raise the price, the store tells you before the new price applies, and you can cancel before then.

Refunds. Refunds are handled by the store you bought from. You can also email us at support@extrarice.app and we’ll look at it. Your statutory rights are not affected.

5. Right of withdrawal

If you are a consumer in the EU, you can withdraw from a Pro purchase within 14 days without giving a reason. To withdraw, request a refund from the store, or email us at support@extrarice.app with your account email and the date of purchase. Because Pro starts as soon as you buy it, you may be charged a proportionate amount for the days you already had it.

6. Your content and ours

Yours. Your own recipes, foods, photos, plans and lists stay yours. You allow us only to store and sync what you choose to sync, show it to you and back it up. Only add photos you took yourself or may use.

Ours. The official recipes, their photos and texts, and the app itself belong to us. You may use them for your own cooking. Please don’t copy, republish or sell them, or use automated tools to collect them.

7. Nutrition and AI are not medical advice

Calories and macros in the app are estimates, not measurements.

• They are worked out from ingredient data (USDA, Open Food Facts, product labels and values you type in). Real food varies.
• Suggested daily targets come from a standard formula and your answers. They are a starting point, not a prescription.
• AI answers, substitutions and meal-photo estimates can be wrong. Use your own judgement, especially on food safety.
• Food preferences hide recipes based on our ingredient data, but they are not an allergy guarantee. Always check labels and ingredients.

Extra Rice, Please is not a medical device and does not diagnose or treat anything. Talk to a doctor or dietitian before changing your diet if you are pregnant, have a medical condition, or have or had an eating disorder.

8. Fair use

Please don’t try to get around Pro or other limits, or into other people’s accounts; overload, scrape or attack the app or its servers; or use the app for anything illegal. If an account seriously or repeatedly breaks these terms, we may block it.

9. Ending your account

You can delete your account at any time, as described on deleting your account. Cancel Pro first, because deleting the account does not stop the subscription.

We may block or close an account that seriously or repeatedly breaks these terms. Where we can, we warn you first and tell you why. If we close an account with Pro through no fault of yours, we refund the unused part of the period.

If we stop Extra Rice, Please, we’ll tell you at least 30 days in advance and refund the unused part of any Pro period.

10. Liability

We build Extra Rice, Please with care, but we can’t promise it will always be available or free of errors, or that syncing never fails.

As far as the law allows, we are not liable for indirect loss. Nothing in these terms limits liability that the law does not allow us to limit, including for intent, gross negligence or harm to life or health. If you are a consumer, you keep all your statutory rights, including your rights if the app or Pro is defective.

11. Changes to these terms

We may update these terms when the app or the law changes, and the date at the top shows the current version. For changes that affect you negatively, we tell you in the app or by email at least 30 days before they apply. If you don’t agree, you can stop using the app, delete your account and cancel Pro, and we refund the unused part of a paid period.

12. Law, complaints and disputes

These terms are governed by Czech law. If you are a consumer living in another country, you also keep the protection of that country’s mandatory consumer law.

Send complaints to support@extrarice.app. We handle complaints within 30 days. If we can’t agree, you as a consumer can turn to the Czech Trade Inspection Authority (Česká obchodní inspekce) for out-of-court settlement: adr.coi.cz.

13. Contact

General questions, Pro and complaints: support@extrarice.app
Privacy and personal data: privacy@extrarice.app
Post: Rhea Prokop, Na Formance 495/6, Újezd u Průhonic, 149 00 Prague 4, Czech Republic