Help and contact

No. You can use the app without one, and everything stays on your phone. An account lets you sync your plan, food log, pantry, favourites and preferences to another phone, and the AI features need one.

Your profile and preferences, favourites, food log, meal plan, pantry, extra grocery items and recipe ratings sync. Your health profile and your own recipes, foods and meals stay on the phone you created them on, so they won’t appear on a new phone.

From USDA nutrition data and our list of Filipino foods, calculated from each recipe’s ingredients. Barcode products come from Open Food Facts. All values are estimates, and real food varies.

Yes. Choose your country in the app and it suggests substitutes for ingredients that are hard to find where you live. You can also use metric or US units for your height and weight.

Check your food preferences. If you’ve chosen to avoid an ingredient, such as gluten or pork, dishes containing it are hidden. Tap your profile icon and open Food preferences to change this.

Unlimited AI companion and substitutions, batch cooking, scaling for big families, and Remix My Leftovers. The free plan includes 5 AI requests a day.

Cancel in the store you bought it from: your Apple account’s Subscriptions, or Payments & subscriptions in Google Play. Pro stays until the end of the period you’ve paid for. Deleting the app or your account doesn’t cancel it. See the terms of use for refunds and your right of withdrawal.

Mostly. Recipes you’ve loaded, your plan, grocery list and food log are on your phone. Signing in, syncing, the AI features and looking up a new barcode need a connection.

Email privacy@extrarice.app from your account’s email address and we’ll send you what we hold.

Tap your profile icon, then Account & sync, then Delete account. See deleting your account for details and the email option.